Cancellation policy

Last updated: Jun 8, 2023 7:46 PM

We offer cancellations on purchases made of the goods and services offered on our Website. We offer cancellations only prior to shipment and prior to performance of the service. You may cancel your order by contacting us. You will not be charged a cancellation fee if you cancel your purchase in accordance with the instructions above. We will issue you a partial refund of the purchase price that you paid if you cancel your purchase.

We reserve the right to cancel your purchase for any reason, at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of the items or services purchased. We will let you know immediately if we plan on cancelling your purchase.

We will issue you a refund of the full purchase price that you paid if we cancel your purchase.

Refund policy

We offer refunds on purchases made of the goods and services offered on our Website. To qualify for a refund, you must submit your request to us anytime after your purchase by contacting us. We offer refunds on any purchases of the goods and services offered on our Website for the following reason(s) only: the good, digital product or service failed to meet the warranties, if any, with receipt, wrong size, wrong color, wrong description, and the wrong product or service was provided. Please note that we do not offer refunds for any other reasons other than those listed above.

You are required to ship your purchased goods back to us to receive a refund. We will not be able to issue you a refund if you do not ship the goods back to us. You will be responsible for paying all shipping and handling costs on any purchases that you are requesting a refund on. Please ship your purchased item(s) to us at the following address:

Cottonwood Gulch Expeditions
9223 4th St. NW,
Albuquerque, NM 87114
United States

Questions

If you have any questions about our Terms of Service, please contact us at enrollment@cottonwoodgulch.org.